Cancellation policy

Pre-orders

When you purchase a pre-order, you are buying an out-of-stock or soon-to-be-available product not yet in inventory. We may collect no payment or a partial deposit at checkout, store your payment method, and then fulfil and charge the full or remaining payment at a future date.
You can cancel a partially paid pre-order order that has not yet been fulfilled. If the order has been fulfilled, you can't cancel it, but you can request a full or partial refund. See our returns policy for more details on returns and refunds. 

Order Changes and Cancellations

Our shipping partners process orders quickly, so we cannot change details (such as name, address, products, combining orders, or cancellations) once your order is submitted. Please ensure your order details are accurate before completing your purchase.

Returns

Currently, we do not accept returns. Once your order leaves our facility, responsibility for it transfers to the carrier.

For more information:

Phone number: +264812366912

Email: hello@kunshuis.com

Physical address:
KunsHuis Graphic Design CC,
Tunschelstreet 103,
Pionierspark,  
Windhoek,
Namibia,
10000